The aim of the assignment was to provide remote advisory support to First Microfinance Company-Egypt to strengthen and streamline the MFI’s lending processes and developing social media strategy for enhanced awareness of FMFC products and services.

Avrio Impact’s experts reviewed FMFC’s credit risk policy and credit risk dashboard, processes, operating procedures and developed a gap analysis report and recommendations on process improvement along with a roadmap and implementation plan.

Our social media experts conducted research on the utilized channels by consumers and MFIs in Egypt and the region. Accordingly, a social media strategy and implementation plan were developed. .


The assignment focused on four key areas: gaining an understanding of the transition to digital payment of wages in the sector, understanding how factory managers can make the transitions as smoothly as possible, gain insights into what influences adoption of e-wallets by the workers and map the players in the ecosystem can come together to enable scale. 

Armed with these evidence-based insights, garnered through desk research, surveys, focus group discussions and in-depth interviews, AVRIO developed recommendations for how all stakeholders, working in concert, could achieve the transition to responsible digital wage payments. The study took place against the backdrop of the pandemic, which affected the rapidly changing regulatory environment in Jordan but as well as the perceptions of e-wallets held by company managers and migrant workers.


The aim of the assignment is to review the agricultural lending strategy at the Palestinian Agriculture Credit Institution (PACI) and develop a clear roadmap for the implementation of the strategy.

Interviewed farmers to understand their needs and crop cycles. Worked with cooperatives to map the input providers, distinguish farmer segments, and identify processors and buyers in Palestine. Developed four unique lending products for PACI based on research results, matching the needs of the farmers/cooperatives with the product offering. Identified internal and external risks for PACI. Revised the internal processes for improved efficiency within the bank. Provided an implementation road map, separated into phases for ease of implemenation.


The aim of the assignment is to address financial inclusion barriers for underbanked Jordanians and refugees.

Conducted a mapping of the digital financial services and digital wallet solutions. Assessed e-kyc, innovative credit scoring solutions, and digital ID integrations. Provided recommendations for fintech investments to accelerate access to finance & inclusion for typically underserved and informal populations. Specifically, examined the KIVA protocol and its applicability to serve (un)derbanked in Jordan; looking at KYC requirements, tech integrations with national payment switch, and Central Bank appetite to adopt such a solution.

The results indicated that the KIVA protocol would not add value except for the refugee segment, therefore pointing to the need for a more comprehensive solution.


The aim of the assignment is to assess the market for MSME financing gaps and identify opportunities for partnerships and expansion of embedded finance solutions in Jordan.

Conducted a mapping of the fintechs providing embedded finance as well as SME embedded finance solutions. Assessed SME demand, finance supply and regulatory environment to provide recommendations on investment opportunities for IFC. Identified three opportunities for IFC to explore further in terms of the support needed for the organizations to provide embedded finance solutions, expand their product offer beyond a certain SME client segment, or develop credit scoring using innovative data sources. Facilitated introductions between IFC and the recommended organizations to pursue.


The aim of the assignment is to develop strategic options to support UNDP and EBRD to make an important contribution to the development of social enterprises in Egypt through impact investment and innovative financing instruments.

Conducted a Feasibility Study and mapping of opportunities for impact investment in Egypt. Interviewed over 50 SMEs to identify impact businesses by focusing on impact sectors, including clean technology, creative industries, education, employment, financial inclusion, healthcare, solid waste management, and sustainable agriculture. Developed three innovative fund structure for UNDP and EBRD to explore in order to fill in the financing gap associated with social enterprises in Egypt.

Research findings conclude that there are few impact investment funds in Egypt, and investors´ appetite generally is low, mainly due to high transaction costs and high perceived risks in this sector, coupled with the lack of transparent information and unwillingness to cede anything more than a very small stake to investors on the part of companies.


The SANAD Fund for MSMEs Technical Assistance Facility and Al Hussein Fund for Excellence aimed to organize a series of webinars for Jordanian SMEs around the topic of digitization and digital transformation.

Designed, developed and implemented a series of five webinars on optimization and digitization for SMEs in Jordan. Identified SME needs through a series of interviews with SMEs, support organizations and financing institutions. Developed and disseminated a questionnaire to ensure webinar content is relevant for the target market. Provided practical tools and available resources in Jordan and in the region for SMEs to refer to when implementing the learnings.


GIZ’s Digi#ances program in association with the Central Bank of Jordan is focused on improving access to digital financial services (including remittances).

The aim of the project was to support the industry and scale up of the sector. The consultancy included developing a “value chain” approach for the usage of digital financial services in the humanitarian aid context and provide strategic advice to pilot projects that integrate digital financial services as payment channel to the project target group, including aid disbursements by humanitarian aid agencies.


The project aim was to conduct a comprehensive review of the development partnership initiative between GIZ and a payment service provider, Dinarak, selected to enter into a partnership initiative with GIZ.

The consultancy’s mission was to assess its implementation and impact on improving access to formal financial services for the target segment of low-income Jordanians, Syrian refugees, and women.