{"id":3028,"date":"2022-06-07T09:58:36","date_gmt":"2022-06-07T09:58:36","guid":{"rendered":"https:\/\/wordpress-494181-2399266.cloudwaysapps.com\/?p=3028"},"modified":"2022-07-24T12:21:41","modified_gmt":"2022-07-24T12:21:41","slug":"food-for-thought-example-3","status":"publish","type":"post","link":"https:\/\/avrioimpact.com\/food-for-thought-example-3\/","title":{"rendered":"The value of digital transformation of microfinance providers on deepening financial inclusion around the globe"},"content":{"rendered":"
Digital financial services have the potential to speed up financial inclusion in developing <\/span>countries and trigger real benefits for both customers (convenience, faster transactions, <\/span>diversified financial services, last-mile solutions) and providers (competitive market advantage, better risk mitigation, increased operational efficiency, rural outreach at lower <\/span>cost). It is not if microfinance providers (MFP) like microfinance institutions, SACCOs and <\/span>Credit Unions want to embark on the digital transformation journey but when.<\/span><\/p>\n MFPs unable to perform the demanded speed and simplicity of borrowing processes will <\/span>lose their competitiveness in the market. On top of that, they are usually less efficient and <\/span>face a higher cost of acquisition than their \u2018digital counterparties\u2019. And whilst microfinance <\/span>providers are taking progressive steps to embrace digital finance, it often comes with <\/span>unforeseen challenges when there is not adequate experience on board to lead the digital <\/span>transformation journey.<\/span><\/p>\n Digital channels, as part of digital financial services, make it much easier for microfinance <\/span>institution providers to collect data. Data plays a crucial role in determining risk profiles for <\/span>financially excluded customers. Using digital solutions also increases staff productivity as <\/span>data can be put into the system immediately without the use of paperwork. Data collection, <\/span>better risk mitigation and increased operational efficiency are just a few advantages of the <\/span>digitization of MFPs.<\/span><\/p>\n Digital financial services offer customers access to a broader range of financial services such as credit, savings, insurance and payments that they can access even in remote areas. Simultaneously, it allows the MFPs to reach rural areas at a lower cost.\u00a0<\/span><\/p>\n